Wednesday, December 11, 2013 gets server problem resolved.Having website down sucks!!

 We apologize to our customers and website visitors Trying to keep up to date and current .Used the industry leader in used tires wholesale and used tires online and wholesale used tires website was down. At times it seemed like weeks when it was only hours then days.
Used Thanks all of you for your patience.
Below is some of our communication with our server and the worlds largest registrar

Howard Levy posted to GoDaddy@facebook
December 9 at 9:23pm ·

Need customer service to call me regards not being back up!Have a SUPERVISOR or EXEC contact me
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Howard Levy
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GoDaddy Hello Howard. We can definitely have a supervisor contact you. However, we will not be able to do so until tomorrow morning. If you would like me to set that up, please provide the best time and number to reach you at. ^Jesse
Like · Reply · December 9 at 11:18pm
Howard Levy What? You have no one there now who can get this fixed????If it was it would be up.This is unacceptable I am up call me number in my info or on website....Oh i forgot my website is down
Like · Yesterday at 2:57am
Howard Levy GODADDY this website should be up NO MORE EXCUSES FIX THE PROBLEM I have lost hundreds if not thousands of Unique Visitors as a result of this situation and have been told Less than the Truth about its cause and when you will have up again????
Like · Yesterday at 3:00am
GoDaddy I apologize for the issue you've been having with your hosting. I've looked into the issue with your site, and found that our teams are working on an issue with the database server. They weren't able to provide me with an ETA on when the work will be d...See More
Like · Yesterday at 8:45am
Howard Levy Gary Thanks for response a email when done is fine But I need someone to follow up that they are working and when I can expect the site to be up.
Like · Yesterday at 9:02am · Edited
GoDaddy I can assure you they are working on it now. Unfortunately I still cannot provide an ETA, but hopefully it should not be much longer. Your patience is appreciated as our hosting team works to correct this as quickly as possible. ^CG
Like · Yesterday at 11:33am
Howard Levy Gary? Godaddy What is the problem it is now 435EST and is still down?
Like · 20 hours ago
GoDaddy Sorry for any confusion or troubles. To get this resolved we will need you to back up the DB. Remove it. Make a new one then we can import it for you. ^C
Like · 19 hours ago
Howard Levy Godaddy some very very POOR communication Why at this hour are we being told this?/You Guys owe Something >>..
Like · 19 hours ago
GoDaddy I am not sure why that was not made more clear earlier, i do apologize about that. Can you take those steps so we can first get your site back up and running normally? ^C
Like · 18 hours ago
Howard Levy IT Says it s pending backup? please let me know what we can do from our side need to get up Paul is our it contact
Like · 17 hours ago
GoDaddy Perfect, once that is completed you just need to remove the old db and make a new one, then import the back up to the new one. ^C
Like · 16 hours ago
Howard Levy Where do we stand ?Why is it taking so long?PLEASE need to get Up.
Like · 15 hours ago
Howard Levy Come on Godaddy I just received this from Elevated webdesigns I called again.... still doing backup. They are telling me it could take up to 24 hours. That is bullshit this is a small database they don't know what they are talking about. SOMETHING IS WRONG WITH THE DATABASE. They need to pull our data off and recreate it.

Like · 15 hours ago
Howard Levy And not change IP
Like · 15 hours ago
Like · 15 hours ago
GoDaddy Hi Howard. I'm really very sorry this has all taken so long to get addressed. I can assure you that the issue is being looked at by our top tier support and it will get resolved as soon as it possibly can. ^Jesse
Like · 13 hours ago
Paul Walbert I went to back up his database earlier 6:30 PM EST. It still says database is backing up. When I called in at first they said up to two hours. Now they are saying 24. This is ridiculous clearly something is wrong with this database that is why it always times out and will not backup. Customer service has very poor communication with me in this matter, I'm not even sure if they know what's going on.
Paul Walbert's photo.
Like · 13 hours ago
Paul Walbert I've backed up databases with Godaddy before. THEY DO NOT TAKE 4 AND A HALF HOURS. These are databases much bigger than this too. This is merely a simple website CMS that I built.
Like · 13 hours ago · Edited
GoDaddy Thanks for reaching out to us Paul. We are working on getting the site for back up. We will make sure to address any issues with the database if it's still happening at that time. Sorry for the delay. ^Jesse
Like · 13 hours ago
Howard Levy Jese Godaddy Why is still down?????????
Like · 6 hours ago
Howard Levy Way too much time and no resolution How about having your Legal dept contact me
Like · 6 hours ago
GoDaddy We're making sure that the database is properly migrated. The process is ongoing, but should be resolved shortly. I know this has been frustrating and an inconvenience, but appreciate you hanging in there while we take care of it. ^Nate
Like · 3 hours ago
Howard Levy Nate, Please email me when the site is up I hope shortly ......
Like · about an hour ago
GoDaddy Yes, you are set to receive an email notification when it's complete Howard. ^Nate
Like · about an hour ago
Howard Levy Nate ?Shortly???What is going on,How much longer do you need to get up???
Like · 23 minutes ago · Edited
Howard Levy had less problems!!!!
Like · 18 minutes ago · Edited
GoDaddy Howard, I totally understand your concern and hope it will be resolved for you shortly. I want to give a more specific time frame, but the nature of this issue makes it difficult to do that. It would be wrong to set an expectation we may not be able to reach, in the event any complications occurred while our team was working to get the database migrated. ^Nate
Like · 15 minutes ago
Howard Levy
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Joanne Richards Green Howie,Maybe you need to consider moving your Domains and Hosting to 1 and 1 or Moniker they are local to you
about an hour ago · Like
Joanne Richards Green Maybe time for Godaddys General Counsel to call your attorney
about an hour ago · Edited · Like
Howard Levy GoDaddy I am pursuing a few options at this time to get this resolved for you as quickly as possible, but can't offer any greater detail at this time. I will update you as soon as I have more definitive news. Thanks for hanging in there while I have this fixed. ^Nate
Like · about an hour ago
4 minutes ago · Like
Howard Levy Above is latest response from's Facebook Team Thanks Nate Now Please follow thru and get back on the internet
about a minute ago · Edited · Like

Howard Levy President Used Tires Inc.

Glad to see finally Godaddy has resolved our issue and is back up

Thanks Paul Walbert and Elevated Web Design  Kutztowns finest!